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SofaWare Home Page    sofaware.infopop.cc    SofaWare Discussion Groups  Hop To Forum Categories  ZoneAlarm Z100G Secure Wireless Router    Beware new z100G customers, over 1 week wait now and my z100g is not activated.

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Junior Member
Posted
What's going on there at Sofaware? I chatted a number of times this week with your support who said Sofaware is having technical problems, but assured me that my z100g would be registered yesterday. So now it's Saturday, no activation, and no one is around at Sofaware to help. Makes me wonder how many other new customers fall through the cracks and wasted a bunch of time caught in this endless loop with their hands tied? My advice to others, don't even think about unplugging your existing router hardware, until you get this thing fully functional.
 
Posts: 1 | Registered: January 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Technical Support Team Manager
SofaWare Employee - Senior Engineer
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Due to the fact that the sofaware service centers were upgraded in order to incorporate new features for our users no activations were done in the last 4 days.
We have finished the upgrade on friday and will be finished with all activations in the next couple of days
thanks for your patience
Sagy


Sagy Kratu
Technical Support Team Manager
 
Posts: 63 | Registered: January 04, 2007Reply With QuoteEdit or Delete MessageReport This Post
Junior Member
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it is teusday march 31 2009

i cannot activate my router either

is there going to be a resolution to this issue
 
Posts: 2 | Registered: March 31, 2009Reply With QuoteEdit or Delete MessageReport This Post
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