ZoneAlarm Secure Wireless Router Z100G Discussion Forum

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Junior Member
Posted
Hi
My wireless connection stopped working. When I tried to reconfigure it the WLAN icon is no longer available? I have tried resetting the router (hard/soft), but only the LAN icon is available. Using the setup wizard gets me nowhere, it simply bypasses the wireless screens. LAN connection is working fine. Did anyone experience the same problem?
Thanks
 
Posts: 2 | Registered: December 12, 2007Reply With QuoteEdit or Delete MessageReport This Post
SofaWare Employee - Engineer
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Has the appliance been physically dropped or bumped ?
A severe fall may cause some internal wireless LAN components to become damaged or unseated.
 
Posts: 472 | Registered: November 13, 2002Reply With QuoteEdit or Delete MessageReport This Post
Junior Member
Posted Hide Post
No, it is secured next to the cable modem. Could it have anything to do with the firmware version?
Thanks
 
Posts: 2 | Registered: December 12, 2007Reply With QuoteEdit or Delete MessageReport This Post
SofaWare Employee - Engineer
Posted Hide Post
Unlikely, but you may contact Support to continue and investigate this issue.
 
Posts: 472 | Registered: November 13, 2002Reply With QuoteEdit or Delete MessageReport This Post
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