I recently subscribed to Sofaware services with my Z100G purchase. Where can I find documentation on how these services work? I see some changes in my Z100G web interface since activating the subscription (Antivirus, Web filtering) but others I see no configurable options and I'm wondering how they work (Dynamic DNS, Logging and Reporting)
Thanks in advance.

Hi,

There is a full chapter about the services in the Z100G user guide. The Z100G user guide is available on the CDROM that you received with the Z100G, and on the SofaWare knowledge base.

Thanks for the reply. I used the chapter you referenced in order to get my account activated; I'm sorry-- Perhaps I can provide you some more specifics:

1) I unknowingly received an e-mail with the subject "Sofaware Security Report for Gateway..." When will I get the next report? Can I change how frequently it is delivered?
Is the information available upon request?
Should I expect to receive any more e-mail from my subscription?

2)Other routers I have used kept a log of all websites visited that was e-mailed to me daily. With the Z100G, does this option exist? I see destinations listed in the "event log" under the "reports" tab, but it gives destinations as IP addresses, not as resolved names. By clicking on the IP address, I get a "WHOIS" lookup, but I don't want to have to do that for each entry.

3) If a web site is blocked, does it put an entry into the "event log" or send an e-mail to an administrator? I couldn't find anything configurable here. Maybe it's not a feature.

Thanks again for your expertise and advice.

1) You will receive security reports on a monthly basis.

2) Currently this does not exist; But such an option is planned to be available in a future firmware update.

3) You will receive a summary of the blocked URLs by category in your monthly report.

The SofaWare Team