ZoneAlarm Secure Wireless Router Z100G Discussion Forum

For other ZoneAlarm products click here

Our support personnel monitor this forum, however note this is not an official support channel - to contact support, click the button on the right.

Moderators: wendy
Go
New
Find
Notify
Tools
Reply
  
-star Rating Rate It!  Login/Join 
Junior Member
Posted
On start up I am receiving another error:

"Failed initializing socket handler on port 14"

Why is this and How do I resolve this?

Please advise.
 
Posts: 10 | Registered: May 24, 2008Reply With QuoteEdit or Delete MessageReport This Post
Technical Support Team Manager
SofaWare Employee - Senior Engineer
Posted Hide Post
please provide us with more description on the issue
it would be better to open a support ticket or come by our live chat in order to debug the issue


Sagy Kratu
Technical Support Team Manager
 
Posts: 56 | Registered: January 04, 2007Reply With QuoteEdit or Delete MessageReport This Post
Junior Member
Posted Hide Post
I'm getting the same error. I wrote to tell the support folks (the chat was down, as usual lately). The response was to power cycle my router and modem in order to get an ip address.

But there is no need to do that, because the router gets an ip address and works just fine. The error appears at startup, but doesn't appear to reflect on any long-term configuration problem.

Unfortunately, they closed the error ticket, even though I replied that power cycling wasn't necessary. And I still get the error message.

Perhaps they didn't design the firmware to handle power cycling properly.
 
Posts: 5 | Registered: June 09, 2008Reply With QuoteEdit or Delete MessageReport This Post
Junior Member
Posted Hide Post
I don't get this message anymore - not sure when it disappeared, but I suspect it went away when I upgraded to the .24 beta firmware.
 
Posts: 10 | Registered: May 24, 2008Reply With QuoteEdit or Delete MessageReport This Post
 Previous Topic | Next Topic powered by eve community  
 


© Copyright 2006 SofaWare Technologies Ltd.