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sofaware.infopop.cc SofaWare Discussion Groups Internet Security Appliances VPN-1 Edge Led Orange|
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Junior Member |
My VPN-1 Edge does not start. The PWR led is all the time orange. The reset does not works.
Any idea about this error? How to do hardware reset ??? Thanks ! |
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Technical Support Team Manager SofaWare Employee - Senior Engineer |
To reset the box to defaults, please do the following:
* Unplug the power cord. * Hold the reset button on the back of the box. * Plug in the power cord while holding the button until the pwr/sec led is steady red. * Leave the reset button for 3 seconds. * Press the reset button again for 10 seconds until the pwr/sec led starts blinking red. * Reconfigure your box and install certs. Sagy Kratu Technical Support Team Manager |
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Junior Member |
Hi Sagy
this process to reset does not work because the pwr led still orange all the time. Do you know how to do hardware reset? Thanks !!! |
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Junior Member |
afaik the are only two ways to reset the box - one as described above and the other is via serial console: login and type "reset defaults"
This will reset config and firmware to factory defaults... If none of the above work call support for a hardware change. |
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