The client connect will not work perfectly with the safe@office 500w .

this happens every 10 minutes

LOG

WLAN client 00:22:5F:received group key (TKIP) from wlan network

WLAN client 00:22:5F:authorized to wlan network using WPA2 (TKIP). User credentials: pre-shared key

WLAN client 00:22:5F:associated to wlan network

WLAN client 00:22:5f:disconnected from wlan network. Initiator: AP. Reason: 4-way handshake timeout

WLAN client 00:22:5F:authentication timed out (4-way) on wlan network. User credentials: pre-shared key

WLAN client 00:22:5F:associated to wlan network

IKE Phase2: Completed successfully with VPN peer xxxxxxxx [My Ranges: xxxxxxPeer Ranges: 0.0.0.0-255.255.255.255 Security: 3DES/SHA1 Expire time: 10 minute(s), 0 second(s) NAT-T: turned off]

WLAN client 00:22:5F:received group key (TKIP) from wlan network

IKE Phase2: Completed successfully with VPN peer xxx[My Ranges: xxxxPeer Ranges: 0.0.0.0-255.255.255.255 Security: 3DES/SHA1 Expire time: 10 minute(s), 0 second(s) NAT-T: turned off]

WLAN client 00:22:5F:received group key (TKIP) from wlan network

IKE Phase2: Completed successfully with VPN peer xxxxxxxx[My Ranges: xxxxxxxxPeer Ranges: 0.0.0.0-255.255.255.255 Security: 3DES/SHA1 Expire time: 10 minute(s), 0 second(s) NAT-T: turned off]

WLAN client 00:22:5F:received group key (TKIP) from wlan network

IKE Phase2: Completed successfully with VPN peer xxxxxxxx [My Ranges: xxxxxxx Peer Ranges: 0.0.0.0-255.255.255.255 Security: 3DES/SHA1 Expire time: 10 minute(s), 0 second(s) NAT-T: turned off]

NTP server 193.204.114.233 updated the time by 6 seconds

WLAN client 00:22:5F:authorized to wlan network using WPA2 (TKIP). User credentials: pre-shared key

WLAN client 00:22:5F:associated to wlan network

WLAN client 00:22:5f:disconnected from wlan network. Initiator: client. Reason: Class 2 frame received from nonauthenticated station

IKE Phase2: Completed successfully with VPN peer xxxxx[My Ranges: xxxxxxxxPeer Ranges: 0.0.0.0-255.255.255.255 Security: 3DES/SHA1 Expire time: 10 minute(s), 0 second(s) NAT-T: turned off]

What is the problem?
thanks

Is it only with one wireless client or more?

i try only with customer's one wireless client (HP touch screen )

regards,
Luca

It seems that the client is having issues with the authentication, try setting it to WPA or WEP instead of WPA2.

Thanks a lot ,I resolve with WEP authentication.

Regards,
Luca